In a significant initiative aimed at ensuring the safety and emotional well-being of children, the Mumbai Police has introduced Child-Friendly Zones across various police stations. These specially designed areas are intended to provide a friendly and non-intimidating environment for children who are victims of crime or are involved in criminal investigations.
To make the atmosphere more welcoming, the designated rooms have been decorated with cartoon illustrations and are equipped with games and recreational items. A senior Mumbai Police official explained that the goal is to ensure that children feel at ease and safe when they visit the police station, which helps them open up during sensitive interactions.
Children Often Fear Speaking Up
The police officer noted that during investigations, child victims are often required to visit the police station, but many of them are too scared or anxious to speak freely. The child-friendly rooms are designed to alleviate that fear and create a space where children can feel secure and relaxed, making it easier for them to communicate with the authorities.
Trained Officers Appointed
Each Child-Friendly Zone has a specially trained officer appointed to interact with children in a compassionate and understanding manner. These officers help facilitate smoother investigations while ensuring the child’s emotional comfort. Moreover, a separate entrance has been created for these zones, so children do not feel like they are entering a conventional police station. Ambulance services are also made available outside in case of emergencies.
Guidelines from the National Commission for Protection of Child Rights (NCPCR):
- Every police station must appoint an officer of at least Assistant Sub-Inspector rank as a Child Welfare Police Officer (CWPO), who has received specialized training in childcare and communication.
- CWPOs and other police personnel should receive regular training in relevant laws such as the POCSO Act, Juvenile Justice Act, and Child Labour Laws.
- CWPOs must also be trained in managing and monitoring the Track the Missing Child Portal.
- Meetings of Special Juvenile Police Units should be held under the supervision of the CWPO, with all records properly maintained.
- CWPOs are also responsible for ensuring the care, health, and safety of children involved in any police proceedings.
